Customer Testimonials for Eastlake Auto Brokers
Derek S. - 2014 Lexus LX 570
We bought our lexus lx570 from east lake and we couldnt be happier. Gella was a delight to work with and she really knows her stuff when it comes to the vehicles on their lot. They price their vehicles well and offer honest value for the price asked. I often joke about dealerships being stealerships, but my experience at east lake was the exact opposite. They arent looking to push you into a vehicle you dont need or cant afford, and the buying experience was so much more laid back because of their honestly and down to earth nature. We brought our dachsund teddy with us to look at the rig before purchase and Gella became quite close with our pup which led to a more genuine and intimate buying experience. We now recieve dog toys, and letters of gratitude in the mail regularly. We couldnt be happier with the guys at Eastlake Auto Brokers and would give them our business time and time again. I would reccomend them to anyone.
Sean F. - 2016 Ford Fiesta
Gella and her team were simply amazing from start to finish. I HIGHLY recommend you check them out. I am extremely picky when it comes to buying new vehicles and who I spend my money with. I had a couple poor experiences with dealerships prior to coming to Eastlake, but the level of service Gella provided made up for them. She was polite, knowledgeable, non-pressuring and fun to be around. Its very clear to me that she loves what she does and takes pride in her dealership. Do yourself a favor and go see Gella at Easlake Auto Brokers.
Matt J. - 2011 Toyota Tundra
So I came to Eastlake Auto Brokers with no expectations one way or the other. That being said, I have had more than one less than positive experience at a car dealership in the past. I must say that I was pleasantly surprised when I met with Benaiah and Gella. Benaiah delivered exactly what he said he would and did not play any games with me. He put me at ease and was great to work with. There was no pressure and I felt like they valued me as a customer. Gella handled the final paperwork and was also excellent to interact with. Overall it was a 10/10 experience. I feel comfortable sending any of my family or friends to Eastlake Auto Brokers to buy a vehicle. Thanks Guys!
Tre K. - 2009 Toyota Tacoma
I recently bought a 2009 Tacoma TRD from Eastlake Auto Brokers. Let me first say, I am extremely picky, tight with my money, and I always demand a lot of attention when buying a vehicle. I was blown away by their customer service! I emailed Mr. Dylan (owner) at ~11:30 PM, and to my amazement, he responded almost immediately! Dylan personally, and fairly, cut the price before looking at the truck (RARE when buying Tacoma’s). When I came in for a test drive, the entire staff immediately greeted me with genuine smiles, attentiveness, and offered me beverages. Mr. Robi (sales rep.) negotiated the deal with me, and with the help of Mrs. Gella (co-owner), repeatedly made concessions tailored to my situation; saving me a considerable amount of money and time. They offered me more than I was expecting for my trade-in, which made the overall deal too tempting to refuse! To my amazement, Robi agreed to do paint touch ups; which were done beautifully, and provided me a loaner for the day.
Allison V. - 2013 Prius V
I highly recommend Eastlake Auto Brokers. Salesperson Freddy helped us find a Prius V that we are very pleased with. Freddy and the rest of the staff were knowledgeable, helpful and not at all pushy. We never felt pressured and we walked away with just what we wanted. I will recommend to friends.
Lucien W. - 2007 Subaru Impreza
Just want to start off by saying they are a great Dealership I felt welcome when we walked in and all of the staff was very friendly.
Carrie C. - 2011 Toyota Sienna
We came in on Saturday to look at a couple of Toyota Siennas that they had on the lot. We worked with Tom, who showed us the cars that we were interested in and let us give them both a really thorough review. We were able to check everything and he gave us our time and space to do it, coming back regularly to see if we had questions or if we needed anything. When we decided to make an offer he worked with us on the price to find something we were all comfortable with and we were able to drive off the lot that evening! We had a great experience and would definitely recommend Eastlake Auto Brokers to anyone looking to buy a car.
Sam T. - 2015 Toyota Tundra
I highly recommend Eastlake Auto Brokers. I went in here looking for a reliable truck. Ellington helped me find what suited me and my needs. He helped me get into a truck i didn't think was possible. If your looking for reliability and great service, come see Ellington at east lake auto brokers.
Johnny M. - 2012 Subaru Outback
This place is down to earth in all the best ways. Honest, friendly people greet you as soon as you walk in. I was lucky enough to work with TK who in the span of two days sold me my dream car. There was never any pressure or shadiness from anyone at any point. I felt taken care of throughout the whole experience. It’s a nice, rare feeling to have especially while taking on one of the most important purchases there is.
Dustin D. - 2007 Ford F150
The sevice and inventory was awesome. They totally back their vehicles from a service stand point. Ellington was an awesome sales person, very professional and super friendly. Had a great experience all the way around.
Marisa H. - 2013 Lexus GX 460
Dom helped us when we purchased our Lexus GX 460. He was awesome! Everyone at the dealership was great and they worked with us and made our buying experience amazing and EASY! Thanks so much to you Dom and all of your colleagues at Eastlake Auto Brokers.
Eric F. - 2011 Toyota Tacoma
Great customer Service! This feel like a bunch of Family and Friends run the dealership and they make you feel welcome right away. They stock a diverse inventory to look at and price them extremely competitively.
Silas D. - 2013 Subaru Impreza
My experience at Eastlake Auto Brokers was a great experience, with extremely nice staff and a virtually painless process for buying a car it made it very easy for buying my first car. TK was my sales associate and he always was nice and is very knowledgeable about the vehicle that I was buying. I can now say I'm the proud owner of a 2013 Subaru WRX Hatchback thanks to Eastlake Auto Brokers.
Jared C. - 2015 Toyota Land Cruiser
It was a pleasure working with Ellington and Gella to purchase my next vehicle. They worked with me over time as I made my decision, and accommodated numerous requests I had to help me feel confident with the vehicle and to get a good deal. They even gave me amazing lasagne they had in their office as I was doing my paperwork in the evening! Thank you!
Reah T. - 2011 Nissan Pathfinder
I worked with Steven and he was phenomenal! He made sure to meet all my needs: car safety, fits my family, fits my budget and available to take home same day. We love our nissan!
James B. - 2015 Lexus GX 460
I have purchased / helped purchase many cars in my life from brand-name dealerships and used car dealerships alike, and have had many mediocre experiences, along with a few bad ones. This dealership was a delightful exception. We had a fantastic experience with all of the people we dealt with: our salesperson Benaiah, Gella (one of the owners of the dealership), and the finance guy.
Nam D. - 2008 Toyota Tacoma
Highly recommend Eastlake Auto Brokers for anyone buying a car. Great staff and products. TK was awesome. He was very thorough and patient with the process. He answered all the questions and concerns I had. He made the process non-stressful and didn't not pressure. It was smooth and easy going process. I LOVE my truck! Thank you TK and all the staff at East Lake Auto Brokers. Will definitely be coming back for future purchases.
Brett S. - 2016 Subaru Outback
Shawn & Gella were fantastic to work with the customer service was more than expected from previous experiences at a used car dealer. A+ experience during my purchase yesterday. If I was looking for another used vehicle I wouldn't hesitate going back to Eastlake Auto Brokers.
Ed M. - 2013 Subaru Outback
Highly recommended! Great experience from start to finish. The process was smooth from selecting the vehicle that was right for us, through the part where we got the keys to drive home. Fast and friendly with no gimmicks. Very straight forward. Great people - great cars!
Donna M. - 2012 Lexus GX460
Definitely one of the better car buying experiences we’ve had. Will be recommending to anyone in search of a car. Gella Aamodt was great! Asked the right questions about what we were looking for and helped us find a better fit than what we originally thought we needed. Easy all the way from test drive and trade in evaluation through extended warranty recommendation and financing.
Ashley - 2009 Toyota 4Runner
I've always been a bit leery of car sales. This place was great, Robi was professional and completely non pressure, answered all of my questions and had a good knowledge base of all the cars he had in stock. He made the experience so much better and when it's time to buy another car in the future I will be going here first.
Conner D. - 2001 Toyota Land Cruiser
This was my first experience buying a car and have nothing but good things to say about Eastlake Auto Brokers. TK helped me throughout the whole process and made it painless and easy. He was knowledgeable about the car and was always available if I had any questions. I would recommend him to anyone heading over to Eastlake. They have a great inventory of cars to choose from and the rest of the staff were all nice and easy to work with as well!
Tyler A. - 2012 Toyota 4Runner
Sales people were very nice. We used. Ellington to buy our 4Runner and his no pressure approach was perfect. I would use them again.
Cody H. - 2012 Mazda CX9
Went in for a last minute buy from out of town they had the car washed before I got there, they filled up the tank, and worked on the price that fit our budget. They were very nice. Treated you like family. Thank you so much we love our car.
Kennedy S. - 2012 Honda Pilot
Just WOW! Everyone was awesome! TK did a great job working with my budget and offered a great value for my trade in! Shawn talked me through all the paperwork efficiently and answered all my questions until I felt like I understood all the information. Every single person greeted me with a huge smile and by the time I had my new car everyone knew my name! Hands down the best experience I've ever had ESPECIALLY while they were incredibly busy! Thanks team!
Thomas M. - 2013 Toyota Tacoma
I bought a Toyota Tacoma from them and I couldn’t be happier with it, it was completely rust free from the undercarriage and everything else was clean on the inside. I paid a very reasonable price just around blue book! And everyone there was super nice and they made it easier then a lot of dealers I’ve been too! I would definitely get a car from them again! My sales guy’s name was Ellington so hit him up if you want a good price, they’ve got a BUNCH of Toyota’s. Also the owners were very nice and made sure the truck was perfect before u left!
Erika J. - 2013 Toyota Tundra
We worked with TK and if we could give him 10 stars we would! Very nice, easy to work with, and had us laughing the whole time. We traded in our truck for another one and it was the least stressful car buying experience we have had!
Lindsay O. - 2011 Toyota Sequoia
Everyone here has been exceptionally helpful, relaxed and welcoming. Car inventory/selection is great, sales people easy to work with, everything explained well. This is my second car from this business and I'll absolutely come back.
Tony D. - 2004 Ford F150
No pressure friendly place to buy a vehicle very happy with our truck. Steve was knowledgeable and helpful. Finance manager was nice also. Would definitely buy from them again.
Bridgette H. - 2011 Toyota Sienna
I would rate them more stars if I could! Especially for our sales rep Gella and the general manager Shawn. Such amazing customer service, hands down the best experience we’ve had at a car dealership. We brought our three kids in and everyone was so understanding and kind about their growing restlessness.
Alex A. - 2012 BMW 3 series
Purchased a BMW 3 series from Eastlake Auto Brokers. Awesome experience. Eduardo was immensely helpful and responsive. Bought the car from out of state sight unseen and Eduardo gave me everything I needed to make the decision confidently. Everything from the purchasing process to transport went very smoothly. Would definitely purchase from here again.
Marissa V. - 2012 Toyota Tundra
I was very impressed with this dealer. The customer service was more than expected. Ellington was wonderful showing us all the trucks we came to look at and more. He was very patient with us and gave us time to test drive the trucks and look at them. He was also very informative and helped us understand the options of payment and everything. I would recommend other customers to come see him. Thank you for being such a great dealer. I have never seen a dealer take extra measures to make sure the interior and exterior of the vehicles, but underneath the vehicles.
Lars - 2016 Subaru Forester
I purchased a higher mileage used 4Runner from Eastlake. The salesman (Ellington) was enjoyable to work with, and felt genuine through the buying process. They gave me a fair deal on the trade-in and negotiated fixing one defect on the new purchase. I've had the car for just over one month and no obvious lemon indications. Overall, Eastlake had the right car at a fair price and made the transaction quite painless.
Sean G. - 2008 Toyota 4Runner
This place is awesome. Gella and Shawn made my car buying process straightforward and painless! I have been looking for a 4runner everywhere, this was the first dealer where I explained my goals and got a straightforward response as to what's on their lot in my range. Their prices were all inline with expectations, rare for a such a hot car. After deciding on the car I wanted, due bill and purchasing was easy and we got everything out the door under budget. I will be shopping here again. Thank you Eastlake auto brokers!!
Lelieth A. - 2005 Toyota Landcruiser
This broker comes highly recommended. My husband and I had an amazing experience. Did not feel like your typical pressured car sales environment. Everyone is pleasant and accommodating and I was impressed with the diversity in staff and inventory. JON was the best!. He schooled me on the facts on Toyota SUVS. We went hunting for a sequoia but drove home with the irresistible Land Cruiser. Jon will not disappoint. He is pleasant, professional and most important very informed. I will definately be returning for my convertible. Give this dealer a chance , you will not regret it.